Custom system or off-the-shelf: how to choose

The choice between custom and off-the-shelf is about how unique your way of working is. Off-the-shelf systems suit common, well-defined needs. A tailored process tool pays off when you have your own workflows, manual in-between steps or integrations that off-the-shelf systems do not cover.

Choose off-the-shelf when

• The need is common and well documented
• You can adapt to the system
• A fast start matters more than an exact fit

Choose custom when

• You have your own way of working that gives you an edge
• Manual in-between steps fill gaps between systems
• You want to own the solution without expensive per-user licenses